As I wrote a month or two ago, I found a job that allowed me to work from home for about 6 to 8 hours a day, 5 days a week. Which was fabulous. The pay wasn’t that great. I was paid every two weeks and my checks were about 400 each every two weeks. Which wasn’t too much of an issue because I was only working to have extra spending money. When I got the job, everything was great. Predictable. Nothing was too bad. I was super excited. Well not that excited because I was going to be on the phone. And I get tired of talking on the phone too much because customers can be complete jerks.
Then when I was in training, I was told on numerous occasions that if they listened to my calls and heard anything other than my voice on my end, it would be my job.
I was okay with that. I worked to the best of my capability… I made sure my kids couldn’t be heard in my working area. I tried my best. Well, then my brother went missing. Or so I thought. We didn’t hear from him for 3 weeks. This is the brother that cuts himself and has overdosed a few times. So we didn’t know what to think. I went off the phone a few times during my shift because we made a missing person’s report and the cop would occasionally call. I would have to answer because I needed to know if they had heard anything. I missed a few days because of my brother being gone and when we finally did find him. I took a day to get him home. I was also promised when I got the job to have this one specific day off that I have had set since November. Well, that day was growing closer and they had me schedule to work. So I asked what am I supposed to do? Their answer. Call out. So that it would look bad on me. My mother in law needed surgery. She had no one else to take her. Stay with her and generally look out for her while the meds wore off. I tried all week to get that day off so I could be there. They wouldn’t give it to me. It was either I call out or she wouldn’t be able to have her surgery. So I had to call out.
And then my girls got a stomach bug. You never send your sick kids to someone else to watch. That is just spreading the germs. And your kids want you when they’re sick. So I called out. I went in two days later, after my kids had given me their bug. I still went to work. I had to take a few extra breaks because I was sick. I don’t think customer would want to hear heaving in their ear. I always waited til I was off the phone, til after I helped the customer to get sick. And then I went into a meeting with my manager. He was great. He built my ego up for the first few minutes of the call. Boasting about how great I was at helping the customers. At how I was always looking out for their best interest. Then….his entire demeanor changed. His voice changed. His attitude changed. And basically told me my family wasn’t a priority. That my kids weren’t a priority. That the job was my only priority. That I shouldn’t be taking an extra break to get my kids their meds (we keep them in our bathroom so the kids can’t get them) Basically, it didn’t matter what was happening in my family, my job was supposed to come first.
Then the customers, if they didn’t get their way…..they had no problem tearing into you even if its not your fault. which wasn’t good for my mental health. The way my manager would call… and discuss things. wasn’t good for my mental health. Building someone up just to tear them down is not the correct way to manage. The final straw was being told my family wasn’t a priority. So after discussing with my husband….
I only took the job for some extra money. No amount of extra money was worth my suffering or most importantly my kids suffering.
So that’s where I am at right now. Looking for another work from home job that doesn’t include being on the phone. or with toxic people.